Shipping Policy
Last Updated: September 18, 2026
Thank you for shopping with Arlo Ferns. We want to make your shopping experience as simple and transparent as possible. Please review our shipping information below before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after your order has been placed and payment has been successfully received.
Orders are generally not processed or shipped on weekends or major holidays.
During periods of high demand, holidays, promotions, or unexpected supplier delays, processing may take longer than usual.
Estimated Shipping Times
After your order has been processed, estimated delivery times are typically:
United States: 5–15 business days
Delivery times are estimates and are not guaranteed. Shipping times may vary depending on the product, supplier, shipping carrier, destination, weather conditions, holidays, customs delays, or other circumstances outside of our control.
Multiple Packages
Arlo Ferns works with different suppliers and fulfillment partners to provide our products.
If you purchase multiple items in the same order, your products may be shipped separately and arrive at different times. You may receive more than one package and tracking number for a single order.
There are no additional charges simply because your order is delivered in multiple packages.
Tracking Your Order
When tracking information is available, you will receive a shipping confirmation containing your tracking details.
Please allow 2–5 business days for tracking information to update after your order has shipped. In some cases, tracking information may not update immediately while a package is being transferred between shipping facilities or carriers.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before submitting your order.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Arlo Ferns is not responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Delayed Packages
Although we work to have orders delivered within the estimated timeframe, delays may occasionally occur.
Shipping delays can result from carrier disruptions, severe weather, high shipping volumes, holidays, supplier delays, customs processing, or other circumstances beyond our reaso